Privacy Policy

Last updated: August 2026

1. Introduction & Scope

RG Education ("RG Education", "we", "us", or "our") operates this platform to help students prepare for competitive exams. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile experience, and related services (collectively, the "Platform"). By using the Platform, you agree to the practices described in this policy.

2. Information We Collect

We collect the following categories of information:

  • Account data — name, email address, phone number, city, exam target, and password (stored securely, never in plain text).
  • Usage data — test attempts, quiz scores, study progress, course activity, device and browser information, and log data.
  • Payment data — transaction identifiers and billing details processed by our payment partners. We do not store full card numbers on our servers.

3. How We Use Your Information

We use the information we collect to:

  • Deliver and personalize the Platform, including tests, courses, and study plans.
  • Analyze usage patterns to improve content quality and platform performance.
  • Send service communications, such as test reminders, result notifications, and, where permitted, promotional updates.

4. Data Storage & Security

Your data is stored on Supabase's managed cloud infrastructure with encryption in transit and at rest. We apply role-based access controls so that only authorized personnel can access user data, and we regularly review our security practices to guard against unauthorized access, alteration, or disclosure.

5. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Platform is used. You can control cookies through your browser settings; disabling them may affect some Platform features.

6. Third-Party Services

We work with trusted third parties to operate the Platform, including payment processors for handling transactions securely and analytics providers to help us understand aggregate usage trends. These providers only receive the information necessary to perform their services and are contractually bound to protect it.

7. Your Rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us. We will respond to verified requests within a reasonable timeframe, subject to any legal or contractual obligations to retain certain records.

8. Children's Privacy

The Platform is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal data, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.

10. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please reach out via our Contact Us page.