Frequently Asked Questions

RG Education is an online platform for competitive exam preparation, offering mock tests, daily quizzes, study resources, and personal mentorship to help students achieve selection.

We cover a wide range of competitive exams including SSC, Railway (RRB), Banking, State PCS, Police recruitment, and other government exam categories.

Yes. Several daily quizzes, practice sets, and resources are available for free so you can experience the platform before purchasing a course or test series.

Mock tests simulate the real exam pattern with timed sections, negative marking, and instant results. Once submitted, you get a detailed score breakdown and solutions.

Practice tests and quizzes can usually be reattempted. Mock exams tied to a specific test series follow the attempt limit set for that series, shown on the test page.

Scoring follows the marking scheme shown on each test — correct answers earn full marks, and incorrect answers may carry a negative marking as specified for that test.

We accept UPI, debit/credit cards, and net banking through our secure payment gateway.

Refund eligibility depends on the product purchased. Please see our Refund Policy page for full details, or email support with your Order ID.

Yes. All payments are processed through PCI-DSS compliant payment gateways. We never store your card or bank details on our servers.

Use the "Forgot password" link on the login page to receive a reset link on your registered email.

Try refreshing the page, clearing your browser cache, or switching to a different browser or network. If the issue persists, contact support with a screenshot.

Visit our Contact Us page to reach us via email, WhatsApp, or the contact form during support hours.